Returns & Exchanges
At Issa Studio, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed items with original tags attached. Our streamlined process ensures that finding your perfect fit or style is as effortless as wearing our collection.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided via the portal and affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Drop off your package at any authorized courier location; once received at our studio, your refund or exchange will be processed within 5-7 business days.
